AI

Welcome to Cohesity Documentation.

Ask me anything. From setup and configuration to troubleshooting, architecture, features, and release updates, I'm here to help.

AI may make mistakes. Always verify critical information.

Powered by CoVA

Cohesity

COHESITY Documentation

Explore our documentation to get started, discover products & new features, access troubleshooting guides, register sources, platforms support.

Products
Data Security Alliance
Visit Cohesity.com
Demos
Support
Blogs
Developers
Partner Portals
Cohesity Community
© 2026 Cohesity, Inc. All Rights Reserved.
Terms of Use|
Privacy Policy|
Legal|
  1. Home
  2. Access Appliances
  3. NetBackup™ Access Appliance 8.6 Troubleshooting Guide
  4. Introduction
  5. General techniques for the troubleshooting process

General techniques for the troubleshooting process

After applying some general troubleshooting tips to narrow the scope of a problem, here are some techniques to further isolate the problem:

  • Divide the system into sections.

    In a system with multiple sections or stages, carefully measure the variables going in and out of each stage until you find a stage where things do not look right. For example, if you run across a problem with a replication job, check to see if the job has run successfully before and try to determine the time frame when the job started to fail.

  • Monitor system behavior over time (or location).

    Display a list of services and their current status using the Support> services showall command.

    Set up a process to monitor system activity over a period of time or to monitor system activity across the network. This monitoring is especially helpful to track down intermittent problems, processor activity problems, node connection problems, and so on.

Feedback

Was this page helpful?
Previous
General tips for the troubleshooting process
Next
General troubleshooting procedures

Feedback

Was this page helpful?