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  1. Home
  2. Cohesity Alta SaaS Protection Administrator's Guide
  3. Perform restores using Administration portal
  4. Prerequisites for restore
Cohesity Alta SaaS Protection Administrator's Guide

Prerequisites for restore

Following are the prerequisites to restore the data:

  • To initiate the restore using the Administration portal:

    • You must be an authorized user to initiate the restore.

    • The Export service must be installed and configured for your tenant. Also, the Export location for each of the restore types must be configured on the Export service. Impersonation account must me configured from Team chat restore.

    • The logged-in user must have the following authorizations:

      • Access all items

      • API

  • To initiate the restore using the End-User portal:

    • You must be an authorized user to initiate the restore.

    • The Export service must be installed and configured for your tenant. Also, the Export location for each of the restore types must be configured on the Export service. Impersonation account must me configured from Team chat restore.

    • The logged-in user must have the following authorizations:

      • Access all items

      • API

      • End-User portal → Export

  • To initiate the restore using the Export Utility, the Export Utility must be installed and configured for your tenant.

  • Before initiating restores, you should go to the Analytics page > Storage on the Administration portal to know the volume of data that is to be restored.An accurate representation of the data is available after the All Items Policy is run.

    For the following workloads, the content size displayed on the Data volume by size chart and System → Ingress flow pages differs from those displayed on Administration → Connectors (under Connector Backup Task Details).

    • Exchange:

      This mismatch is due to difference in sizes as reported by Exchange versus how the data is backed up and stored in Cohesity Alta SaaS Protection. Cohesity Alta SaaS Protection backs up data from Exchange in MIME format. This format can increase the size of emails with attachments by approximately 30% due to Base64 encoding. For text-only emails, sizes may decrease slightly.

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