Restore Gmail data
You can restore the user's entire mailbox, a specific folder, and any individual item from the mailbox.
The user's data can be restored to the same or a different user's mailbox.
Gmail allows users to classify email into various categories based on a Label concept (essentially tags). A single message may be tagged under several labels. The standard labels are UNREAD, SENT, or DRAFT. The user can also create their custom label.
You can also download the items to the required location. See Downloading an item.
- Access the Administration portal.
- On the left, click Content.
- On the Content page, do the following:
From the top-left drop-down list, select the Stor that holds the data to be restored.
From the drop-down list, which is next to the selected Stor, Do one of the following:
Select All content to display all data in the selected Stor.
Select the required policy or Discovery case to view specific data in the selected Stor.
From the left pane, expand the required folder. The items in the selected folder are listed on the right pane.
From the right pane, select the checkboxes of the items that are to be restored and click Restore.
- On the Restore page, do the following as required:
From the Restore type drop-down list, select Gmail.
From the Destination drop-down list, select the restore service that is configured for your tenant.
For more details, contact Cohesity Support.
Do one of the following:
To restore data to the same user's mailbox, enter the same user's email address in the Export user email address field.
To restore data to the different user's mailbox, enter the user's email address in the Export user email address field.
Do the following:
The Restore with Message Labels check box is enabled by default. This option enables labels in the restore.
If not selected, all messages are restored without any labels. You can find the emails only by search or when looking in the All mail location in Gmail.
Select the Restore Deleted Labels check box to recreate any labels that were deleted since the time of the backup.
If you clear the check box, restored messages that are not tagged with labels are not restored.
Select the Restore Renamed Label Names check box to reset the name of any label that was renamed since the time of the backup.
If you clear the check box, any label that was renamed is left as-is (with the new name).
Select the Overwrite items, if you want to overwrite the existing items at the destination with the backup copy.
See Configure Restore all, Restore all versions, Point-in-time, and Specific range restore options.
Click Restore.
- Navigate to the destination location to confirm that the restore has happened successfully.