Ransomware attackers specifically target and attempt to destroy backup systems to increase the probability of payment. Hardening your system is critical. Please ensure you have reviewed your platform security using the Security Hardening Checklist
Cohesity

COHESITY Documentation

Explore our documentation to get started, discover products & new features, access troubleshooting guides, register sources, platforms support.

Products
Data Security Alliance
Visit Cohesity.com
Demos
Support
Blogs
Developers
Partner Portals
Cohesity Community
© 2026 Cohesity, Inc. All Rights Reserved.
Terms of Use|
Privacy Policy|
Legal|
  1. Home
  2. Cohesity Alta SaaS Protection Administrator's Guide
  3. Perform restores using Administration portal
  4. About Salesforce Data, Metadata, and CRM Content restore and Sandbox seeding
  5. Limitations of Salesforce Metadata backup and restore
Cohesity Alta SaaS Protection Administrator's Guide

Limitations of Salesforce Metadata backup and restore

The following are the limitations of Salesforce Metadata backup and restore:

  • The Metadata types listed in the following link are not supported by Salesforce. As a result, Cohesity Alta SaaS Protection cannot back up or restore these Metadata types.

    Unsupported Metadata Types

  • The backup and restore of the unpackaged Metadata are only supported as it is a common use case.

    Note:

    The managed packages, such as Apex classes, Triggers, and Lightning Web Components, are accessible only to the providers of the Managed package.

  • After restoring a Dashboard that is created in Salesforce Lightning, its display name appears as a unique numeric ID instead of its original name.

  • Action Plan Template Standard Object Permission in the Profile Metadata type will not be backed up unless user has customize application permission and IndustriesActionPlans license.

  • The following Metadata types cannot be restored properly due to Salesforce Metadata API limitation:

    • The PathAssistant Metadata type does not restore CelebrationSettings.

    • The ChatterExtension Metadata type does not restore CompositionComponentEnumOrId field.

    • The Sites Metadata type does not restore Guest access to the Support API .

    • The PresenceUserConfig Metadata type does not restore InterruptibleCapacity and After conversation work time .

  • For the objects with topics for object enabled, the Select the text fields you want to use for topic suggestions (the text fields in the object) are not restored using Metadata API.

  • The ReadOnly.profile cannot be restored due to Salesforce Metadata API limitation.

  • The backup and restore of the following Metadata components is not supported:

    • DataCloudCompanyMatch.cleanDataService

    • DataCloudLeadAppend.cleanDataService

    • Calendar2.sharingRules

    • OpportunityCompetitor.standardValueSet

    • Crisis Layout.layout

    • Delivery Task Layout.layout

    • Employee Crisis Assessment Layout.layout

    • Employee Layout.layout

    • Employee User Provisioning Process Layout.layout

    • Employee User Provisioning Process Error Layout.layout

    • Internal Organization Unit Layout.layout

    • Vehicle User Assignment Layout.layout

    • StandardLayouts.layout

  • The backup and restore for the following Standard Tab settings is not supported:

    • standard-DelegatedAccount

      For more information, refer to the following link:

      Enable tab settings on DelegatedAccount object

    • standard-PricebookEntry

    • standard-JournalType

    • standard-ManufacturingProgram

    • standard-MfgProgramCpntFrcstFact

    • standard-MfgProgramVariantFrcstFact

    • standard-MfgProgramForecastFact

    • standard-RevenueAsyncOperation

    • standard-PromotionMarketSegment

    • standard-GoalAssignment

    • standard-GoalDefinition

Feedback

Was this page helpful?
Previous

Restore Salesforce Metadata

Next

About Entra ID (Azure AD) objects and records restore

Feedback

Was this page helpful?