Troubleshoot removing the trust
This topic describes how to troubleshoot the issue when an operation fails to remove the target primary server from the trusted primary server database and from the configuration file as TRUSTED_MASTER.
The operation to remove the trust failed.
Failed to remove the target primary server from the trusted primary server database and from the configuration file as TRUSTED_MASTER.
To troubleshoot removing the trust:
Review the error message:
EXIT STATUS 5616: The local primary server is not reachable. The trust is unidirectional right now, the remote primary server trusts the local primary server, but the local master server doesn't trust the remote primary. Please remove the trust.The bprd service is down on the source primary server.
Review the logs in the following order:
Review the
bprdlogs.Windows: C:\Program Files\Veritas\NetBackup\logs\bprd\log_file
Linux: /usr/openv/netbackup/logs/bprd/log_file
Review the proxy logs.
Windows: C:\Program Files\Veritas\NetBackup\logs\nbpxyhelper\log_file
Linux: /usr/openv/logs/nbpxyhelper/log_file
Review the EMM database logs.
Windows: C:\Program Files\Veritas\NetBackup\logs\nbemm\log_file
Linux: /usr/openv/logs/nbemm/log_file