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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 538
NetBackup™ Status Codes Reference Guide

NetBackup status code: 538

Message: unable to login

Explanation: Verification of the X.509 certificate failed while connecting to the bpjava user on the host. This error can be caused by a clock skew between the NetBackup host and this computer. This issue occurs when the difference in time between the host from where you invoke the Remote Administration Console and the master server is greater than 24 hours.

Recommended Action: Synchronize the time on both hosts or decrease the difference in time to less than 24 hours.

Click here to view technical notes and other information on the Veritas Technical Support website about this status code.

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