NetBackup status code: 9823 — NetBackup 11.0

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NetBackup status code: 9823 — NetBackup 11.0 | Cohesity Documentation

NetBackup status code: 9823

Message: Plug-in authentication failed. Credentials are invalid.

Explanation: Plug-in credentials are invalid.

Recommended Action: Verify that the credentials are correct and perform the operation again.

Ensure that you enable the preferred regions for the account that is linked to the Snapshot Manager instance that is deployed on AWS.

Click here to view technical notes and other information on the Veritas Technical Support website about this status code.

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