Ransomware attackers specifically target and attempt to destroy backup systems to increase the probability of payment. Hardening your system is critical. Please ensure you have reviewed your platform security using the Security Hardening Checklist
Cohesity

COHESITY Documentation

Explore our documentation to get started, discover products & new features, access troubleshooting guides, register sources, platforms support.

Products
Data Security Alliance
Visit Cohesity.com
Demos
Support
Blogs
Developers
Partner Portals
Cohesity Community
© 2026 Cohesity, Inc. All Rights Reserved.
Terms of Use|
Privacy Policy|
Legal|
  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 9823
NetBackup™ Status Codes Reference Guide

NetBackup status code: 9823

Message: Plug-in authentication failed. Credentials are invalid.

Explanation: Plug-in credentials are invalid.

Recommended Action: Verify that the credentials are correct and perform the operation again.

Ensure that you enable the preferred regions for the account that is linked to the Snapshot Manager instance that is deployed on AWS.

Click here to view technical notes and other information on the Veritas Technical Support website about this status code.

Feedback

Was this page helpful?
Previous

NetBackup status code: 9822

Next

NetBackup status code: 9830

Feedback

Was this page helpful?