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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 525
NetBackup™ Status Codes Reference Guide

NetBackup status code: 525

Message: Cannot connect to the NetBackup Java authentication service by VNETD on (host) on port (vnetd_configured_port_number). Check the log file for more details.

Explanation: The NetBackup Java authentication service authenticates the user name that is provided in the logon dialog box. Communication between the NetBackup Administration Console and the authentication service is tried to host host on the configured VNETD port number that error message specifies. The NetBackup Administration Console log file should contain more detail about this error.

Recommended Action: Do the following, as appropriate:

  • On UNIX: Compare the VNETD entry in the /etc/services file with the VNETD_PORT entry in /usr/openv/java/nbj.conf

    On Windows: Compare the VNETD entry with the VNETD_PORT entry in the install_path\java\setconf.bat file.

    These entries must match.

  • Ensure that no other application uses the port that is configured for VNETD.

Click here to view technical notes and other information on the Veritas Technical Support website about this status code.

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