The following prerequisites exist for a catalog backup:

• Set a passphrase for the disaster recovery package.

  See Disaster recovery packages.

  See Set the passphrase to encrypt disaster recovery packages.

  If the passphrase is not set, catalog backups fail.

• The primary server and the media server must both be at the same NetBackup version.

  See the NetBackup Installation Guide for information about mixed version support.

• Catalog backups write only to media in the CatalogBackup volume pool. A storage device must be configured and media must be available in the CatalogBackup volume pool.

• The following requirements exist if the primary server is configured to use a non-privileged user (or service user) account. For more information on this type of account, refer to the NetBackup Security and Encryption Guide.

  • The service user account must have the write access permissions on the disaster recovery (DR) path.

  • Configure the catalog policy with the credentials for the service account. (This setting is located on the Disaster recovery tab.)

  • You cannot use another user account, even if that account has the access to the DR path. The NetBackup Administrator must ensure that the service user can write to any network share without switching the context to another user.

    On Windows, this requirement is not applicable if the DR path is a network share.