Backup from snapshot fails with error 50 — NetBackup 11.1.0.2 | Cohesity Documentation

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Backup from snapshot fails with error 50 — NetBackup 11.1.0.2 | Cohesity Documentation

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NetBackup™ NAS Administrator's Guide

Section II. Using NAS-Data-Protection (D-NAS)

Troubleshooting

Backup from snapshot fails with error 50

Backup from snapshot fails with error 50

This error occurs when the NetBackup Client and NetBackup Legacy Network services are not restarted properly after configuration for the domain user.

Workaround

If you use primary or media as a backup host then follow these steps to troubleshoot:

Stop all NetBackup services using the bpdown.exe.
Log on to the NetBackup Client and NetBackup Legacy Network services as the domain user. But, do not start these services immediately after logon.
Start all the services together using bpup.exe.

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Backup from snapshot jobs do not start after the snapshot job completes successfully

Backup from snapshot parent job fails with error 4213: Snapshot import failed

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