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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 5962
NetBackup™ Status Codes Reference Guide

NetBackup status code: 5962

Message: The host name does not match the existing name in the certificate.

Explanation: The host ID certificate renewal is attempted for the host whose host name is changed.

Recommended Action: If the NetBackup host administrator wants to get the certificate for the given host with the new name, then perform the following steps:

  1. The NetBackup host administrator should ask the NetBackup administrator to revoke the certificate of the host by using the -host host_name | -hostId host_id options. The NetBackup administrator can use the following command:

    nbcertcmd -revokeCertificate -reasonCode value 
    -host old_host_name | -hostId host_id
  2. The NetBackup host administrator should ask the NetBackup administrator to generate a reissue token for a specific host. The NetBackup administrator can use the following command:

    nbcertcmd -createToken -name token_name -reissue 
    -host old_host_name | -hostId host_id
    
  3. After the NetBackup host administrator receives the reissue token, the following command can be used (specify the received token when prompted):

    nbcertcmd -getCertificate -token -force
    

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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