NetBackup status code: 7213
Message: Unable to identify remote host platform.
Explanation: The NetBackup bpcd process on the target host returned a platform string that is not supported.
Recommended Action: Ensure that the remote host has a supported version of NetBackup.
From a NetBackup master or media server, run <install_path>/netbackup/bin/adminincmd/bptestbpcd -client <target host name> -verbose. Review the PLATFORM key that this command returns. This target host cannot be upgraded if the PLATFORM key value is not in the following list:
win_x64
linuxR_x86_2.6.18
linuxR_x86_2.6.32
linuxR_x86_3.10.0
linuxR_x86_4.18.0
linuxS_x86_2.6.16
linuxS_x86_3.0.76
linuxS_x86_4.4.73
plinuxR_3.10.0
plinuxR_4.18.0
plinuxS_4.4.21
plinuxS_5.3.18
zlinuxR_2.6.18
zlinuxR_2.6.32
zlinuxR_3.10.0
zlinuxR_4.18.0
zlinuxS_3.0.76
zlinuxS_4.4.73
zlinuxS_5.3.18
rs6000_71
solaris10
solaris_x86_10_64
Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.