NetBackup status code: 8227

Message: No NetBackup keys are found.

Explanation: The external KMS server doesn't have any keys which are qualified as NetBackup keys (the custom attribute name x-application is set to NetBackup).

Recommended Action: Check the EKMS server whether any key is defined with custom attribute x-application=NetBackup to qualify as NetBackup (case sensitive) key. Review user permissions and verify that the user has the permission to locate keys as per their privileges.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.