NetBackup status code: 1227
Message: Key group does not have an active key.
Explanation: Did not retrieve an active key record detail in a key group from the Key Management Service (KMS).
Recommended Action: See the errorDetails in the JSON output for additional details.
Check whether required keys are present in Key Management Service (KMS) by running the following commands:
Run the following to verify that the key record is in an active state: nbkmscmd -listkeys -name <kms name> -keyGroupName <key_group_name>
Run the following to create a new key if key is not present in a group: nbkmscmd -createKey -name <configuration name> -KeyName <name of the key to be created> -keyGroupName < key group name>
Run the following to activate the key if any of the key records are not in an active state in a group: nbkmsutil -modifykey -keyname <key_name> -kgname <key_group_name> -activate
If the issue persists, visit the Cohesity Technical Support website. The Cohesity Technical Support website offers additional information to help you troubleshoot this issue.
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