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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 6702
NetBackup™ Status Codes Reference Guide

NetBackup status code: 6702

Message: Unable to obtain the authentication token.

Explanation: During an OpenStack backup process, an Authorization Token is generated to access objects in OpenStack. This error indicates that the token generation for this user context failed.

Recommended Action: The token is generated using a combination of user name, user password, user domain name, project name, and project domain name. Verify that these values are correctly mentioned in creds file.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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