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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 77
NetBackup™ Status Codes Reference Guide

NetBackup status code: 77

Message: execution of the specified system command returned a nonzero status

Explanation: An immediate command returned a nonzero status.

Recommended Action: Do the following, as appropriate:

  • Verify that the command is specified correctly.

  • For NetBackup Snapshot Client only, do the following:

    The policy file list may contain the files that do not reside within a file system that was designated as the snapshot source. To apply a snapshot method to the backup of individual files, the snapshot source must be a file system. (It cannot be a raw partition or Volume Manager volume.) The files in the policy file list must reside within that file system.

  • Run the command manually to see if the wanted result is produced.

  • For detailed troubleshooting information, set up debug logging as follows:

    • On UNIX, Linux, and Windows clients, create a debug log directory for bpbkar.

    • On other PC clients, create a debug log directory for bpcd.

    • Increase the amount of information that appears in the logs.

      See "Changing the logging level on Windows clients" in the NetBackup Logging Reference Guide.

    • Retry the operation and check the resulting debug log.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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