NetBackup status code: 517
Message: Cannot connect to the NetBackup Java user service by VNETD on host on port configured_port_number. If successfully logged on beforehand, retry your last operation. Check the log file for more details.
Explanation: After the NetBackup Java authentication service validates the user name on the logon dialog box for access, all Administration console service requests use an NetBackup Java user service. Communication between the Administration console and user service is tried to host (host) on the specified port number in the error message by using VNETD. (The NetBackup Java configuration option NBJAVA_CONNECT_OPTION is set to 1.) The NetBackup Administration Console log file should contain more detail about this error.
Recommended Action: Do the following, as appropriate:
On UNIX: Compare the VNETD entry in the
/etc/servicesfile with the VNETD_PORT entry in/usr/openv/java/nbj.confOn Windows: Compare the VNETD entry with the VNETD_PORT entry in the
install_path\java\setconf.batfile.These entries must match.
Ensure that no other application uses the port that is configured for VNETD.
Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.