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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 639
NetBackup™ Status Codes Reference Guide

NetBackup status code: 639

Message: specified policy does not exist

Explanation: The policy that was specified on the bpsynth command does not exist in the database. Either the command line or nbjm initiated the bpsynth command. If nbjm initiated it, the policy may have been deleted after nbjm started bpsynth and before bpsynth issued the database query.

Recommended Action: If bpsynth is initiated with the command line, rerun the command for an existing policy. If the problem persists after you verify the following, contact customer support and send the appropriate logs:

  • The synthetic backup job was scheduled or started by using the NetBackup Administration Console (manual start).

  • The policy exists in the bppllist command configuration.

  • Check the logs for nbjm, which uses unified logging (OID 117).

A complete list of required logs and configuration information is available.

See "Logs to accompany problem reports for synthetic backups" in the NetBackup Logging Reference Guide.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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