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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. Robotic status codes
  4. Robotic status codes
  5. Robotic status code 209
NetBackup™ Status Codes Reference Guide

Robotic status code 209

Message: Unable to open drive

Explanation: The drive cannot be opened. The drive configuration may be incorrect and the drive may be logically DOWN. Also, the drive may never have become ready after media was placed in the drive.

Recommended Action:

  • Examine the command output, debug logs, and system logs for a more detailed message on the error.

    See "Setting Media Manager debug logging to a higher level" in the NetBackup Logging Reference Guide.

  • Check for improperly configured cleaning media or interference with the drive cleaning operation. Check for bad media that may have led to the drive not becoming ready after media was placed within it.

  • To avoid configuring incorrect device paths and device names, which is a common cause of drive open problems, use the Device Configuration Wizard (on supported device discovery platforms) so that device paths and device names can be automatically configured. Investigate the system log messages that are related to the specific error leading to the open failure.

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