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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. Robotic status codes
  4. Robotic status codes
  5. Robotic status code 243
NetBackup™ Status Codes Reference Guide

Robotic status code 243

Message: Cannot open/create the media access port status file

Explanation: A robotic daemon/process cannot create or open a status file in the database directory/folder.

Recommended Action: Investigate why the robot status file in the directory /usr/openv/volmgr/database (UNIX and Linux) or folder install_path\Volmgr\database (Windows) cannot be created or opened. On Windows, check which account the NetBackup Device Manager service (and therefore, the robotic process) is running under. Compare it against the security properties of the database folder.

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