NetBackup status code: 3803
Explanation: Cannot establish a connection between the media server and the database with the required database credentials.
Recommended Action: If the connection between the media server and the database fails, perform the following:
Ensure that the required credentials for the database are valid.
Verify that the media server is able to reach the database.
For detailed troubleshooting information, refer to the dbagentsutil logs on the media server.
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