NetBackup status code: 7131

Message: Registration response JSON is not in the proper format. Enter the correct format and try again.

Explanation: This error message appears when the registration JSON response is invalid. This issue may happen when the Sheltered Harbor API does not return a response in a valid JSON format.

Recommended Action: Retry the Sheltered Harbor backup workflow. If the issue persists, contact the NetBackup administrator.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.