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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 930
NetBackup™ Status Codes Reference Guide

NetBackup status code: 930

Message: No supported media server available, in the All_Media_Server_Pool, as backup host to run the job.

Explanation: No media server with the supported NetBackup and operating system versions available, or the servers may be busy, or down.

Recommended Action: Confirm that you have a Windows media server if you back up the NAS shares with the SMB protocol. Confirm that you have a Linux media server if you back up the NAS shares with the NFS protocol.

Recommended Action: For Windows media servers, you must log on to the NetBackup Client Service and NetBackup legacy network service services as a domain user.

Recommended Action: Ensure that the NetBackup media server version is equal to or higher than the minimum required version, based on these parameters of the NAS data protection policy:

  • Volume backup from snapshot using multiple backup hosts: NetBackup 10.4

  • VCT enabled index from snapshot: NetBackup 10.3

  • VCT enabled backup from snapshot: NetBackup 10.2

  • All other scenarios: NetBackup 10.1.1

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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