NetBackup status code: 3361
Message: MongoDB Ops Manager recovery failed.
Explanation: You receive this error during the NetBackup Recovery operation when you attempt to recover MongoDB clusters the MongoDB Ops Manager controls. It may indicate problems with one or more third-party APIs, or an issue with running internal NetBackup commands.
Recommended Action: Collect and review the logs that are shown for additional information: bprd, tar, and nbaapireq_handler. If the problem persists, collect the logs that are indicated and contact Cohesity Technical Support.
The logs are found at: Windows: install_path\NetBackup\logs\UNIX and Linux: /usr/openv/netbackup/logs/.
Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.