NetBackup status code: 2800
Message: Standard policy restore error
Explanation: Some or all of the restore operation files failed. When performing a Snapshot Client restore, you may have selected a different path from the path in the policy's Backup Selections list.
For example, vol6 is mounted on /mnt/vol6 and vol7 is mounted on /mnt/vol7. These mount points are specified in the backup selection. If you select only the parent directory (/mnt), the restore fails with status code 2800.
Recommended Action: Try the following possible solutions in the order presented:
Ensure that the client server list contains entries for the master server and any media servers that can be used during a backup or restore.
Examine the status or the progress log on the client for messages about why the restore failed. Also, check the All Log Entries report on the server.
Check the following logs for additional failure information:
NetBackup tar log
Master server: bprd, nbjm
Media server: bpbrm, bptm, bpdm
Client: tar
Make sure that the required media server is available for the restore, or use the Media host override option.
Verify that the media that is required for the restore is present and that the robot has been inventoried.
Verify that no network issues exist between the media server and the client.
Select the original path that is listed in the Backup Selections tab.
Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.