NetBackup status code: 2802

Message: Informix-On-BAR policy restore error

Explanation: An error caused the restore of the Informix data to fail.

Recommended Action: Try the following possible solutions in the order presented:

Ensure that the client server list contains entries for the master server and any media servers that can be used during a backup or restore.
Examine the status or the progress log on the client for messages on why the restore failed. Also, check the All Log Entries report on the server.
Check ownership and permission on directories where files are restored.
Check ownership and permission on the Informix instance that you restore.
Check the NetBackup infxbsa and user_ops logs from the client, and the bprd log from the master server for additional failure information.
Check the Informix BAR_ACT_LOG, BAR_DEBUG_LOG, and MSGPATH logs for additional failure information.
For large database restores, you may need to increase the client read timeout value.
If you are restoring to an alternate client, review the checklist in the following article:
https://support.cohesity.com/s/article/article-100010442
Correct the problems that you find and retry the restore.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.