NetBackup status code: 4263

Message: Encountered VMware SOAP API failure

Explanation: This message indicates an error when NetBackup attempted to connect to the VMware Single Sign-On service. A known cause of this error is when the clock settings are different between the NetBackup host that is used for virtual machine selection and the vCenter.

Recommended Action: Refer to the details that are given in the error message and the related VMware Knowledge Base article. Check the NetBackup VxUL logs (libvcloudsuite).

VMware Knowledge Base article: http://kb.vmware.com/kb/2125193

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.