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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 5903

NetBackup status code: 5903

Message: CA certificate could not be verified.

Explanation: The CA certificate that is on the host cannot be used to perform the request. Trust is not established with the NetBackup host to which you are trying to communicate. The CA certificate is not in the trust store in the host certificate database or the trust store has more than one certificate with the same name (usually, a generic name like localhost.localdomain). The web service certificate may also have expired.

Recommended Action: The NetBackup host must trust the CA. Check if the CA certificate was added to the trust store with the nbcertcmd -listCACertDetails command. Run the nbcertcmd -getCACertificate command to add the certificate to the trust store.

If the trust store has multiple certificates with the same (generic) name, contact Cohesity Technical Support.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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