NetBackup status code: 8625
Message: Server is unavailable to process the request. Please try later.
Explanation: This NetBackup status code is accompanied by HTTP status code 503. It indicates one of the following explanations:
The NetBackup web server is running at full capacity and is unable to process the request. The request fails with a response time of a few milliseconds.
For a given request, the NetBackup web server has timed out before the response could be fetched from a NetBackup domain service. The NetBackup web services communicate with the domain services such as nbsl, nbaudit, and nbemm. This status code is displayed when there are connection issues with these services. This scenario can be identified by high response times (of approximately 10 minutes) along with this status code.
Recommended Action: Do the following, as appropriate:
Ensure that the NetBackup services are up and running correctly.
If the relevant NetBackup services are up and you still receive this error code, then the web server is under a heavy load. Retry the operation in a few seconds.
Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.