NetBackup status code: 7240

Message: The Winsock version is unsupported.

Explanation: The Windows socket library version on the remote host is unsupported.

Recommended Action: This error is from a socket or networking issue on the remote host. It may be a symptom of attempting to use VxUpdate on an unsupported version of Windows. For more information, see the MSDN documentation for WSAStartup() and, specifically, the WSAVERNOTSUPPORTED return code at the following location:

https://docs.microsoft.com/en-us/windows/win32/api/winsock/nf-winsock-wsastartup

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.