NetBackup status code: 4016

Message: Failed to get the download URL from the instant access mount.

Explanation: While trying to perform a single file download, the URL is not available.

Recommended Action: Do the following, as appropriate:

Ensure that the download file exists; a file that does not exist cannot be downloaded.
Verify that the download user has enough access permission to download the file.
Verify that the network connection between the browser and the media server is working.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.