NetBackup status code: 160
Message: Authentication failed
Explanation: One of the following occurs:
Two systems try to authenticate one another.
An initialization of the authentication libraries fails.
Communication to the authentication daemon (nbatd) fails.
Authentication of saved credentials fails.
If using Snapshot Manager: The authentication with the Snapshot Manager has failed.
If configuring Snapshot Manager, the authentication with the Snapshot Manager has failed.
If configuring a storage provider, the validation of storage credentials has failed.
Recommended Action: Do the following, as appropriate:
Add back the names that were removed and retry the operation.
Create the following debug log directories for the processes that are involved in authentication between NetBackup systems:
Server: bprd, bpdbm, and bpcd.
Client: bpbackup, bprestore, and bpbkar.
Retry the operation and review the debug logs.
The following actions relate to Snapshot Manager:
Ensure that the Snapshot Manager credentials are correct.
Verify that the credentials that were entered while registering are valid.
If the credentials and the Snapshot Manager port number are updated, ensure that they are updated in NetBackup.
Ensure that the Snapshot Manager credentials are correct.
Verify that the credentials that were entered while registering Snapshot Manager are valid.
Verify that the credentials that were entered while configuring a storage provider are valid.
If the credentials and the Snapshot Manager port number are updated, ensure that they are updated in NetBackup.
Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.