NetBackup status code: 7261

Message: Could not load the JSON string.

Explanation: There was an error transporting or translating external CA certificate values during the VxUpdate operation.

Recommended Action: Review the admin log on the media server (or master server if a media server was not used) for additional information. In the JSON referenced there, look for common offenders - paths with spaces, excessive quotes, and non-English characters. Review NetBackup documentation for details on supported characters in policy values.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.