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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 6672

NetBackup status code: 6672

Message: Failed to shutdown database server.

Explanation: The pre-recovery check cannot find the admin database to perform query operations.

Recommended Action: Ensure that the MongoDB cluster is running and admin database is accessible. Ensure that the correct MongoDB credentials are used.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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