NetBackup status code: 8237
Message: The keys that were retrieved from the external KMS server are not usable for encryption.
Explanation: The Symmetric key that was retrieved from the external KMS server is not usable for encryption due to the following:
Cryptographic Usage Mask of the key is not set for encryption.
Process Start Date of the key is in future.
Protect Stop date precedes the current time.
The time and or date does not match between the NetBackup master server and the external KMS server.
Recommended Action: Perform the following as appropriate:
Set the Cryptographic Usage mask of the key for encryption.
Correct the Process Start date.
Correct the Protect Stop date.
Check if the time and or date does not match between the NetBackup master server and the external KMS server. If they do not match, correct the time and or date.
Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.