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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 6776
NetBackup™ Status Codes Reference Guide

NetBackup status code: 6776

Message: Cannot locate the required VxUpdate package for the NetBackup version of the backup host and the operating system of the MongoDB host.

Explanation: During MongoDB backup and recovery operation, NetBackup failed to locate the required VxUpdate package in the package repository on the NetBackup master server. The required package should correspond to the NetBackup version of the backup host and the operating system of the MongoDB host.

Recommended Action: Ensure that you have added the required VxUpdate package for the MongoDB thin client on the NetBackup master server. Refer to the MongoDB Administrator's Guide to add the thin client using the nbrepo --add command. Add the thin client package corresponding to the NetBackup version of the backup host and the operating system of the MongoDB host. Then, retry the operation.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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