NetBackup status code: 4032

Message: Failed to get version from the Storage Platform Web Service (SPWS). Ensure that NGINX is running and configured correctly on the selected MSDP storage server.

Explanation: The NetBackup master can't get the version from the SPWS service running on MSDP storage server.

Recommended Action: For the NetBackup Appliance, review the NetBackup Web Service logs for the specific cause of the failure. For a NetBackup build-your-own storage server, please verify that NGINX is installed and running. Depending on workload, refer to NetBackup for VMware Administrator's Guide or the NetBackup for Microsoft SQL Server Administrator's Guide for detailed instruction about Instant Access.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.