NetBackup status code: 7278

Message: Failed to get the NetBackup install status from the remote host.

Explanation: The NetBackup nbmtrans process on the NetBackup master or media server had a problem reading the VxUpdate remote status file vxupdate_status.install. Longer than expected upgrade times may cause this issue. The upgrade may have been successful even though the job status reports this error.

Recommended Action: Review the installation logs on the target host to determine if the upgrade was successful. If it was not, review the nbinstallagent logs to determine what caused the failure.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.