NetBackup status code: 9202
Message: The service user account does not have the write permissions on the specified path.
Explanation: If master server is configured to use the service account, then NetBackup operations can fail if they try to create files and or folders outside of the NetBackup install directory.
Recommended Action: Verify that the service account has write access on the user path that is specified.
For example: If the service user account does not have write permissions on the disaster recovery package path specified in the catalog backup policy, the catalog backup fails with this error.
The catalog recovery also fails with this error if the service user account does not have write access to the DR path and its contents.
Run the following commands so that service user account has write access on the disaster recovery path:
Windows:
ICACLS "<DR_Path>" /grant:r "*S-1-5-80-623693008-3165178162-2673590941-1612452212-3346329012:(OI)(CI)F"
In this command example,
S-1-5-80-623693008-3165178162-2673590941-1612452212-3346329012is Service SID of NetBackup Database Manager service (bpdbm).UNIX:
chown -R <service_user_name> <DR_Path>
After the chown command is run, verify that the service user can write to the specified path using the su command.
su <service_user_name> -c "touch <DR_path>/test.txt"
Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.