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  1. Home
  2. NetBackup™ Status Codes Reference Guide
  3. NetBackup status codes
  4. NetBackup status codes
  5. NetBackup status code: 601
NetBackup™ Status Codes Reference Guide

NetBackup status code: 601

Message: unable to open listen socket

Explanation: The bpsynth process cannot open a socket to listen for incoming connections from the bptm or the bpdm processes that were started for the following: for reading backup images or for writing the synthetic image on the media servers.

Recommended Action: Check the OS error that was reported in the error message, which bpsynth logged in the NetBackup error log. This error helps to diagnose the problem. Ensure that the bpsynth binary matches the installed NetBackup version. Retry the synthetic backup job. If the problem persists, contact customer support and provide the appropriate logs.

A complete list of required logs and configuration information is available.

See "Logs to accompany problem reports for synthetic backups" in the NetBackup Logging Reference Guide.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.

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