NetBackup status code: 636

Message: read from input socket failed

Explanation: The read from an input socket failed. The underlying connection has been broken.

Recommended Action: The bpsynth process encountered an error while reading from an input socket. The socket may be between bpsynth and bptm or bpdm.

The errno that was logged to the NetBackup error log indicates the reason for the failure. For more information, refer to the following: the debug log for bpsynth (on the master server) and for the bptm or the bpdm reader or writer processes (on the media server). Check the network connectivity between the master and the media server. Rerun the synthetic backup job. If the problem persists, contact customer support and send the appropriate logs.

A complete list of required logs and configuration information is available.

See "Logs to accompany problem reports for synthetic backups" in the NetBackup Logging Reference Guide.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.