NetBackup status code: 646

Message: unable to get the address of the local listen socket

Explanation: The bpsynth process cannot obtain the address of the opened listen socket. The bpsynth process needs the address to receive incoming connections from the bptm or the bpdm processes, which were started to read the source images. This problem should not happen. The library call used to retrieve the address of the listen socket relies on the underlying system call to obtain the socket address. The errno that the system call reports is included in the error message and should help to diagnose the problem.

Recommended Action: Rerun the synthetic backup job. If the problem persists, contact customer support and send the appropriate logs.

A complete list of required logs and configuration information is available.

See "Logs to accompany problem reports for synthetic backups" in the NetBackup Logging Reference Guide.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.