NetBackup status code: 658

Message: unable to accept connection from the writer

Explanation: The bpsynth process was unable to accept the connection from the bptm or the bpdm writer process that runs on the media server.

Recommended Action: Examine the NetBackup error log for any errors that bpsynth and the bptm or the bpdm writer process logged. The message that bpsynth logged includes the error (errno) reported by the system call. Also refer to the debug logs for bpsynth on the master server and bptm or the bpdm process on the media server for more information. Ensure that network connectivity exists between the master and the media servers. If the problem persists, contact customer support and send the appropriate logs.

A complete list of required logs and configuration information is available.

See "Logs to accompany problem reports for synthetic backups" in the NetBackup Logging Reference Guide.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.