NetBackup status code: 662

Message: unknown image referenced in the synth context message from BPXM

Explanation: The bpsynth process received an extent message from the bptm or the bpdm reader with reference to a media ID that was unknown to bpsynth. This error should not occur.

Recommended Action: Contact customer support and provide the appropriate logs.

A complete list of required logs and configuration information is available.

See "Logs to accompany problem reports for synthetic backups" in the NetBackup Logging Reference Guide.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.