NetBackup status code: 664

Message: zero extents in the synthetic image, cannot proceed

Explanation: The bpsynth process receives zero extents from bpdbm. This error should not occur.

Recommended Action: Contact customer support and provide the appropriate logs.

A complete list of required logs and configuration information is available.

See "Logs to accompany problem reports for synthetic backups" in the NetBackup Logging Reference Guide.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.