NetBackup status code: 4310

Message: Cannot retrieve snapshot information.

Explanation: Failed to retrieve snapshot information for a device from VSO plug-in.

Recommended Action: While a snapshot was taken for SAN device, some internal issues occurred. NetBackup cannot correctly store the snapshot-related information. Check the bpfis logs and retry the operation.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.