NetBackup status code: 3255
Message: Failed to stop Cassandra service.
Explanation: Cannot stop the Cassandra service. The possible causes include the following:
The Cassandra Username or Password is invalid.
The cluster node is down.
The firewall on the cluster nodes port is not open.
Recommended Action: Perform the following as appropriate:
Verify that the Cassandra cluster node status is up and in a normal state.
Verify that the node Username or Password details in the
cassandra.yamlfile are correct.Verify that the firewall settings on the cluster nodes are correct. Port 7000/9042 should be open.
Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.