NetBackup status code: 1004

Message: Failed to get the Snapshot Manager name.

Explanation: Snapshot or backup job cannot find the associated Snapshot Manager to start a job. This issue may happen if the required NetBackup service is not reachable.

Recommended Action: Check if the NetBackup Web Management Console (nbwmc) service is up and running. Then stop and restart the service if necessary.

Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.