NetBackup status code: 8402
Message: Error in fetching the service <service-name> from the namespace <namespace-name> for the PrimaryServer <PrimaryServer-name>.
Explanation: Error in retrieving an existing load balancer PrimaryServer service or the service may have been deleted from the cluster. Clean-up from a previous uninstallation of NetBackup deployment may not have been done properly.
Recommended Action: Perform the following as appropriate:
Check the NetBackup operator logs for details using the following command:
kubectl logs <netbackup-operator-pod-name> netbackup-operator -n <netbackup-operator-namespace>
Verify that RBAC permissions are correct. Refer to the NetBackup Deployment on Azure Kubernetes Cluster (AKS) Administrator's Guide.
Check if the service is created in the given namespace using the following command:
kubectl get service <service-name> -n <namespace>
Check the Kubernetes documentation for service details:https://kubernetes.io/docs/concepts/services-networking/service/
Click here to view technical notes and other information on the Cohesity Technical Support website about this status code.