NetBackup status code: 8443
Explanation: This issue occurs in the following scenarios:
Occurs when the primary server is authenticated based on the provided primary server inputs such as primary server name and secret name in the media server CR.
The secret name that is used in the primary server deployment and provided in media server CR may not match. This name can be verified using the following commands:
kubectl describe PrimaryServer <primary-server-cr-name> -n <namespace> and kubectl describe MediaServer <media-server-cr-name> -n <namespace>
The username and password in the secret and are used in the primary server, must be the same as the ones that are in the secret within the media server CR.
Recommended Action: Ensure that the username and password that is defined in the secret and used in the PrimaryServer CR are same as the secret used in the MediaServer CR.
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